SugarHouse is utilizing Konamis integrated KCMS modules to manage its slot machines and table games, ticket-in/ticket-out (TITO), cashiering, cage, player tracking and loyalty marketing activities.
The initial decision to implement KCMS was made, in part, based on its proven success at the 3,000-machine Rivers Casino in Pittsburgh, Pennsylvania. And the latest release of KCMS includes several new table games features that we are very excited about,” said Nick Kontonicolas, Director IT, SugarHouse Casino. In addition to the 1,600 slot machines we have on offer, we have one of the busiest table games operations in our region.
“KCMS has been extremely reliable since day one, which is essential for a large 24-hour casino like ours.